In this article you will find list of 8 best live chat software. Find modern live chat solution with chatbots, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, and group chat capabilities etc.
Table of Contents
LiveChat
LiveChat is well-liked all across the world! Over 27,000 businesses use it! Delivering on-the-spot responses to consumer inquiries. Support teams become customer service rockstars with this premium live chat and help desk software!
EngageBay
EngageBay is a marketing, sales, and service automation platform that combines lead generation, email marketing, marketing automation, CRM, and social media interaction to automate marketing sales. From a single platform, EngageBay helps organisations acquire, engage, nurture, and close leads.
HelpCrunch
For your Support, Marketing, and Sales, HelpCrunch is a top-rated customer communication tool.
With HelpCrunch, you can increase conversions and revenue, enhance customer service, and expand quicker.
Features:
- A live chat option
- Pre-recorded messages
- E-mail Promotion
- Knowledge Base – Help Desk
- Pop-up windows
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support. Service for Apps allows you to integrate customer service software into your apps. Live agent video chat, screen sharing, and on-screen guided help are all examples of in-app mobile support. Salesforce Community Cloud is also connected with the software, giving agents and customers new ways to communicate.
Chaport
Chaport is a contemporary live chat solution that includes chatbots, auto-invitations, Facebook, Viber, and Telegram connectors, offline messaging, employee-to-employee transfers, and group chat features. It features Mac, Windows, and Web desktop apps, as well as full-featured iOS and Android mobile apps.
LiveAgent
LiveAgent is a web-based help desk solution that allows you to handle support issues from a variety of sources, including phone, live chat, and social media.
Lucky Orange
Lucky Orange is an all-in-one conversion optimization solution that uses dynamic heatmaps, visitor recordings, form analytics, live chat, and surveys to assist website owners discover conversion drop-offs.
Comm100 Live Chat
Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most.